Instead of taking legal action, we all agree to resolve website disputes only through arbitration. The rules of arbitration are different. There is no judge or jury, and the verification is limited, but an arbitrator may award the same damages and facilities and must respect the same restrictions as indicated in the agreement that a court would make. Also, I returned the truck a DAY EARLY in my destination city and was told there would be an extra for about $100. I did not understand and they said they would add the tax for the last minute change. I explained that it didn`t make sense, because my drop place originally planned on the day I made the truck was not open (Saturday) and was only open on Monday. I didn`t want to leave the key in a Dropbox because I had to explain the smell to an employee and show it. And while budget offers only three sizes of rental truck, it compensates with such a range. Budget itself will not send its staff to help you load and unload your truck, nor will it pack and unpack your boxes. Instead, you pass it on to HireAHelper, which offers moving work hour by hour. Read our review of HireAHelper to learn more about the services available. They then tried to charge me for not making furniture pods (we put them all in a truck). Even for the call to come unlock the door because they explained that we locked the keys in the cabin.
That was just not true. Not at all what we said to the 800. Now we have to fight the payment of nearly 300 dollars to cover the call on the side of the road that would not have been necessary if they had told us that the key would not open the taxi (something they should know because of the marks on the door where you can see that it was opened before.) This assessment is for Budget Truck Rental in 5124 74th Street W., Lakewood, Wa 98499. Can you give away 0 stars? How unlucky! The worst rental experience everyone! And I`m 55 years old! Shown at 10 for our reservation and no truck. “Sorry, not here yet. It`ll be here in 45 minutes. We came home 90 minutes later and no truck. Finally at 3:30 a.m. on a Wednesday. I said I hoped we wouldn`t be recharged for that day because it was shot. It was scheduled to be returned at 10 a.m.
on Sunday. He said he could have it until 3:30 a.m. on Sunday. I said I didn`t want it Sunday until 3:30 a.m. I could have it back when they opened, I don`t want to be loaded for the day I didn`t have the truck. He said that if we got it at 3:30, we had until 3:30 to return it on Sunday.